10/10 would recommend Bob
We started planning our trip to Indonesia a year in advance and
wanted to get a driver for five days to explore
Medan, Lake Toba and the Highlands. We had managed to get in
contact with exactly one driver (despite contacting many other
agencies), however, after three texts he stopped replying.
Having such issues with finding a driver we were about to shorten
our trip, when I read about Bob in another TripAdvisor forum. I
texted him over WhatsApp and received a reply within five minutes.
As we had already informed ourselves about certain hotels we asked
him whether we could change them and he accommodated our wishes
immediately. We did choose the Tamam Simalem Resort as one of our
options which Bob warned us about and turned out to be right -
better listen to Bob. The other hotels which we chose were very nice
but we also saw some of his options and they seemed just as good so
it’s up to preferences.
We quickly agreed on a price and got an overview of the itinerary.
We paid the deposit upfront via Western Union which worked quickly
and without issues. As we came from Bukit Lawang with another driver
instead of arriving at Medan airport we worried that there might be
issues meeting up, however, Bob was very flexible and communicated
with the other driver directly to find a meeting spot.
He is a very safe driver, which isn’t usual in Indonesia,
and managed to deal with the difficult traffic extremely well!
After a day he had quickly understood what we were mainly
interested in and adapted the itinerary for the rest of the tour
accordingly. He speaks English very well so there were no
communication issues and on top of that functioned as a translator
with the locals - very few of them speak English. He knew a lot
about the country, its different regions and locals as well as
plants so we learnt a lot of interesting facts apart from also
All in all Bob is very interesting and fun to hang out with and
managed to fulfill our expectations! Would recommend to anyone
planning a trip to
Sumatra and would definitely book again next time!